Certified Consumer and Small Business Sales Professional

About this certification

The Certified Consumer and Small Business Sales Professional (CCSB) is aimed at individuals involved in a customer-facing role and engaged in improving sales made to consumers and small businesses.

This certification enhances the communication skills of a professional along with the accurate usage of emotional intelligence to grasp consumer mindsets.

Average Salary Range

USA  : $54,000

(Source: https://www.payscale.com/research/US/Certification=Certified_Sales_Professional_(CSP)/Salary)

India :  3,91,000 INR

(Source: https://www.payscale.com/research/IN/Certification=Certified_Sales_Professional_(CSP)/Salary)

Who Should Apply for Certified Consumer and Small Business Sales Professional?

The Certified Consumer and Small Business Sales Professional (CCSB) credentials are designed for Business-2-Consumer (B2C) Professional Salespersons. It improves their skills and overall performance.

Benefits 

1. Professional Growth -

The specialized skills imparted in a Sales rep with CCSB certification improves the quality of conversations and sales. It places an individual at the peak of the sales profession and validates the sales rep’s competency.

1. Temperament Training -

It is greatly essential for a Sales rep to establish an emotional connection with the client in order to conduct sales. Emotional temperament training is provided to a professional for building a positive rapport and generating a fruitful outcome.

Exam details

The CCSB Accreditation Process

It is a web-based, online program that includes a comprehensive, 4-module course. 

Active Mentoring

Each learner is assigned a mentor who is an expert on each of the 4 courses. The mentor reviews the learner’s work listens to their verbal recordings and provides personalized coaching.

For getting started, log on to Register for CCSB Accreditation.

Tuition Rates

AA-ISP Professional Members: $895

AA-ISP Associate and Non-members: $995 (1-year AA-ISP Professional Membership included)  

Recommended courses

Course Details

COURSE 1 : Business to Consumer and Small Business Sales Skills Part 1

COURSE 2 : Business to Consumer and Small Business Sales Skills Part 2

COURSE 3 : Mental Toughness Fundamentals

COURSE 4 : Voice Gym

Time Taken To Complete The Course

It takes about 4-6 weeks to complete the entire Certified Consumer and Small Business Sales Professional (CCSB) coursework.

For more details, log on to INSIDE SALES ACADEMY | CCSB.